Creating a loyal following and a community out of your regular clients, potential customers and niche market isn’t easy. Community management servicesfrom WSI can take the stress, time and planning out of this skilled social media job by giving you dedicated community managers who will create a profile, presence and buzz around your brand.

Why outsource this job?

One of the main advantages of outsourcing this job is freeing up your own employees’ time. Few companies have dedicated social media experts (and even if you do – this job requires ongoing training on new media platforms as well as extreme planning, monitoring and dedication). Our community managersnot only receive ongoing training about social media best practices, but they’ve also got the most up-to-date tools and goal oriented strategies to make your strategy a success.

Some of the things we can do for you:

  • Make sure you’re commenting on the right posts. If you want to be seen as a thought leader in your industry, you need to be commenting on the latest news, insights and opinion pieces. Our community managers will scan news feeds each and every day to find the best places for you to be seen and write comments and feedback posts on your behalf.
  • Creating content. We’re pros when it comes to blogging, Tweeting, networking on LinkedIn and posting on Facebook. We will create content for you and publish it on your profiles and platforms.
  • Scanning, monitoring and revisiting. When you’re creating an online community, you can’t simply post content without following up on any feedback you might receive. We will monitor our social media tools, revisit social media platforms and scan search to pick up on any comments or posts that get thrown your way.
  • Networking: One of our strengths is LinkedIn networking for executives. We will check for messages and search for relevant connections so that you can start networking with the in-crowd in your industry.

We don’t kick start social media campaigns without proper planning. In order to create maximum exposure and make sure your online marketing is streamlined with your business, we spend quite a bit of time planning the social media strategy. We get involved with your business so that everything you do – whether it’s expanding, launching competitions or offering promotions – is reflected in your social media. Contact us to find out more about our community management services in South Africa.

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